Disclaimer and Privacy Protection Note

1. Limitation of Liability
The publisher is responsible for the information on this website. The information on this website has been gathered with great care. However, the accuracy and completeness can not be guaranteed. Therefore any liability for any damages caused by the use of this information is excluded.

2. Copyright Notice
The complete content on this website is subject to Copyright. Unauthorized Use, duplication or reproduction of the content or parts of the content is prohibited.  For permission to use the content, please contact the publisher. 

3. Note on external links
Wherever links are made from this page to other pages, it is explicitely adviced that there is no influence on the design and contents of the linked pages and that the content on the linked pages are not owned by Pralinothek Online GmbH. This applies to all external links on this page and  to all contents, to which advertisements (e.g. banners, text ads, video ads) lead. Any illegal contents on linked pages were not identifiable at the time of linking. The links are regularly checked for illegal contents and in case of violations immediately removed.

4. Privacy note

 a) Google Analytics
Whenever this Site uses Google Analytics, a  web analystics service provided by Google Inc. ("Google") , your browser might save a cookie send by Google Inc. or a third party. That cookie enables an analysis of your use of this page. The gathered information (including your IP Address ) is send to and saved at a server of Google in the USA. Google uses this information to evaluate your use of this website, to compile reports about the website activity for the website operators and to provide other services related with the use of this website and the internet.  Google will not transmit this information to third parties unless it is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other data saved by Google.  You can prevent the installation of cookies. For this you will need to change your browser configuration to „do not accept cookies (Im Internet-Explorer unter "Extras / Internetoptionen / Datenschutz / Einstellung", bei Firefox unter "Extras / Einstellungen / Datenschutz / Cookies"). Please note that you might then not be able to use the complete content of this page. By using this website you agree to the processing of your data by Google in the way described above and for the reasons explained earlier.

b) Others
Whenever personal data is collected on this website (such as name, address, email adress, etc.), it always happens with the voluntary agreement and the knowledge of the user. It is noted that a secure transmission of data in the internet (e.g. communication by email) can not be guaranteed. Sensitive data should therefore either never be transmitted or only through a secure connection (SSL).

To protect your privacy we use the latest saftey standards, because the security and striclty confidential use of your data is always our priority. For the safety of your data we arrange, among others:  WAS DENN

The use of your data
We do only use your personal data for purposes related to your order, like e.g. for internal customer analytics and for the information about your order status and / or delivery status. We will use your email address to send you our customer newsletter – if you have previously subscribed to it – as well as letters with the latest news about our shop offers, services, special offers and promotions. If you don´t wish to receive the newsletters (anymore), you can unsubscribe to them free of charge at any time directly or through a link integrated in the mail.  You can revoke your agreement to the use of your data as listed here at any time for the future  

Disclosure of your personal data to third parties
It is our policy to handle all your data strictly confidentially and not pass them to third parties. For the complete processing of your order we work with service companies, to which we will have to pass certain information like name, first name, street. These are companies instructed with the delivery of parcels and processing of payments (through credit card, through paypal). The service companies we work with are obliged to use the data only for the above mentioned purposes. They are not allowed to pass the data to third parties.

Privacy Protection Certificate
As part of an elaborate certification process our entire IT infrastructure has been checked for potential security flaws by an external specialised company   Particular attention was paid to the safety of saved customer data against possible external attacks and hacking attempts.

Problems with SSL encryption technology ?
Unfortunately certain browser versions and also internet connections, which are protected by a firewall do not allow a „secure connection“ (=secure, SSSL based connection) between you and our online shop pralinothek.de. If your web-browser is unable to establish a secure connection, we can unfortunately not process your credit card details through the internet. You should then give us your credit card details by telephone.

How do I know that a „secure connection“ has been established by SSL?
You can basically recognize a so-called secure connection by a key symbol or the symbol of a closed padlock in the status indicator line at the bottom of your browser window.
Our onlineshop pralinothek.de uses „Frames“ for presentation. Each „Frame“ contains an own page. As our onlineshop does only have an SSL encryption on the ordering page, and not on the complete content, the browser shows an open padlock at the status indicator line. But you can still check that we process your data by SSL encryption. For this you only have to click with the right button of your mouse on the page where your personal datas are requested and then choose the following entry from the menu:
„Eigenschaften“, if you are using the Internet Explorer 4.x or higher – there you will see the entry  „SSL 3.0-connection“
„Rahmeneigenschaften“, if you are using Netscape Navigator 4.x or higher – there you will see an entry „this is a secure document“.

The use of so-called „Cookies“
To be able to offer a special service, like e.g. a personalized greeting or to save your items in your shopping cart, we would like to recognize you whenenver you return to our shop. For this purpose we leave small cookie-codes made of figures and texts on your harddisc. In case you don´t wish to use this service you will find notes on how to deactivate this cookies in the help-menue of your internet browser.

Help to establish a higher data security:
Never give your password, with which you log in to pralinothek.de, to third parties.
Change your password regularly.
Use a combination of letters and figures for your password.
Use a secure Browser, that enables SSL encryption to surf the internet.

Who is liable for misuse of my credit card?
The Pralinothek Online GmbH uses the latest available security software to operate their onlineshop.
If the extremely unlikely case of a misuse of your credit card details should occure, you, as the cardholder, will only be held responsible for a maximum of 50,- Euros of the caused damage, the rest has to be covered by the dealer (in this case the Pralinothek Online GmbH) . Should you ever notice or suspect a misuse of your credit card, please immediately contact your credit card company.

Do you have any further questions concerning data protection at our company?

 Should there still be any unanswered questions concerning the use of your personal data, you can contact our customer service at any time by email:  info@pralinothek.de or post: Pralinothek Online GmbH - Hansastr. 11 – 59557 Lippstadt – Germany