Right of revocation for consumers
Withdrawal
You may cancel your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the goods arrive before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receiving the goods at the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our obligations in accordance with § 312c Section 2 BGB in connection § 1 Sections 1, 2 and 4 BGB-as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB-InfoV. To fulfill a timely revocation it is sufficient to send the revocation or the thing in time to:
Pralinothek Online GmbH
Hansastr. 11
59557 Lippstadt
Exclusion of the right of revocation
The right of revocation does not apply to distance selling contracts, according to which goods were delivered, that were made according to customer’s specifications or otherwise to his personal needs, or that are not suitable for return due to their condition, can go to waste or whose expiration date has passed.
Consequences of revocation
In the case of a legal revocation, the mutually received benefits have to be returned. If the goods can not be returned or only in a deteriorated condition or in a condition that excludes their further use, instead of the obligation to return the goods, the obligation to pay compensation applies. The obligation to pay compensation especially occurs
|
|
1. |
if the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning, and |
|
|
2. |
if this legal conclusion has been pointed out in written form at the latest when the contract was concluded. |
Adequately packed items, that are transportable, are to be returned at our risk. You have to bear the cost for the return shipment if the delivered goods correspond to the ordered ones and if the price of the returned goods does not exceed 40 Euros or, in case of a higher amount, if you have not already paid the agreed total or partial amount upon the time of withdrawal. Otherwise, the return is free for you. Goods that are not adequately packed and transportable will be picked up at your address. Any obligations of reimburse of payments have to be fulfilled within 30 days. The time limit begins for you when you send your revocation or if you send the goods as soon as we receive them.
For distance selling contracts, a written advice directly after conclusion of contract is equal to an advice on the conclusion of contract, if the entrepreneur has informed the consumer before the conclusion of contract in an with regards to the used means of communication appropriate way, about the worth compensation. § 346 paragraph 3 sentence 1 number 3 does not apply if the consumer has been properly informed about his right of revocation or if he has become aware otherwise.
(4) Further claims are excluded.
End of revocation
